Privacy Policy
Last updated: April 4, 2026
Introduction
Infra IT Consulting Inc. ("we", "us", or "our") is an incorporated consultancy based in Ontario, Canada. We are committed to protecting the privacy of visitors to our website at infraitconsulting.ca. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We collect limited information through our website:
- Analytics data — If you consent to cookies, we use Google Analytics 4 to collect anonymized usage data such as pages visited, referral source, device and browser type, and approximate geographic location. This data does not personally identify you.
- Information you provide voluntarily — If you book a consultation through our website, you interact with Proton Calendar, a third-party scheduling service. We do not collect or store your booking information on our servers.
Cookies and Tracking Technologies
Our website uses cookies only when you provide consent. The cookies we use are:
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique visitors for Google Analytics | 2 years |
| _ga_<ID> | Maintains session state for Google Analytics | 2 years |
We also store your cookie consent preference in your browser's local storage (key: cookie-consent). This is not a cookie and is not sent to any server.
No analytics cookies are set until you click "Accept" on our cookie consent banner. If you decline or withdraw consent, any existing analytics cookies are removed.
How We Use Your Information
We use analytics data solely to understand how visitors use our website so we can improve our content and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
Our website relies on the following third-party services:
- Google Analytics 4 — Web analytics service provided by Google LLC. Google's privacy policy is available at policies.google.com/privacy.
- Proton Calendar — Consultation booking is handled through Proton AG's calendar service. Proton's privacy policy is available at proton.me/legal/privacy.
- Amazon CloudFront — Our website is delivered through Amazon Web Services' content delivery network. AWS's privacy policy is available at aws.amazon.com/privacy.
Data Retention
Google Analytics data is retained according to Google's default retention settings. Your cookie consent preference is stored in your browser's local storage indefinitely until you change it or clear your browser data.
Your Rights
You have the right to:
- Withdraw consent — Click "Cookie Preferences" in the website footer at any time to change your cookie preferences. You can also clear your browser data to reset all preferences.
- Request information — You may request details about what personal information we hold about you.
- Request deletion — You may request that we delete any personal information we hold about you.
To exercise any of these rights, please contact us using the information below.
Canadian Privacy Law Compliance
As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Our practices align with PIPEDA's ten fair information principles:
- Accountability — We are responsible for the personal information under our control.
- Identifying purposes — We identify the purpose for collecting information before or at the time of collection.
- Consent — We obtain meaningful consent before collecting, using, or disclosing personal information. Analytics cookies are only set after you provide explicit consent.
- Limiting collection — We limit collection to what is necessary for the identified purposes.
- Limiting use, disclosure, and retention — We use information only for the purposes for which it was collected.
- Accuracy — We keep personal information as accurate and complete as necessary.
- Safeguards — We protect personal information with appropriate security measures.
- Openness — This Privacy Policy makes our practices readily available to you.
- Individual access — Upon request, we will inform you of the existence, use, and disclosure of your personal information.
- Challenging compliance — You may challenge our compliance with these principles by contacting us.
We also align with Quebec's Act respecting the protection of personal information in the private sector (Law 25), which requires express consent before setting non-essential cookies.
Notice for International Visitors
If you are visiting from the European Economic Area (EEA) or other jurisdictions with data protection laws similar to the EU General Data Protection Regulation (GDPR), our lawful basis for processing analytics data is your explicit consent. No analytics data is collected unless you affirmatively consent via our cookie banner. You have the right to withdraw consent at any time by clicking "Cookie Preferences" in the footer.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please book a consultation or reach out to us directly.